My mum stayed for respite in July 2019, the staff looked after her really well. Hoping to use this home in the future. Keep up the good work.
Carolyn B Daughter of Resident at Spratsdale House 20th January 2020
My mum was placed at Brantley Manor to help her after being diagnosed with dementia. All the staff and management do an excellent job in looking after the residents and the buildings. In only a few days me and my family saw a huge improvement in mums mood, the caring staff have been fantastic in encouraging her to come out of herself. She is now eating and drinking and taking her medication again. She is very settled and relaxed living there. Myself and family are happier knowing mum is in very capable hands and I will certainly recommend Brantley to anyone needing this support. A massive thank you to you all.
Phillip C Son of Resident at Brantley Manor 20th January 2020
Sadly my mum passed away after 3 1/2 years residing at Gedling Village. In all that time we were very grateful for the friendly and courteous care that she received which appeared to us to be of the very highest standard. The home was kept spotlessly clean and the food always looked appetising. My mum never had a complaint.
Howard W Son of Resident at Gedling Village 20th January 2020
My Nan went for respite just at Wellfield where she was extremely well looked after by all the staff, I only visited my nan once during the time she was at Wellfield due to work commitments but I did call via phone on many occasions where I was updated regarding my nans day, how she had eaten and the messages I left were passed on to my loved one.
The day I collected my nan and her belongings were neatly packed and I noticed her room was exceptionally clean.
All of the staff made such a fuss and reduced myself and my nan to tears, if we ever required respite again my nan would without a shadow of a doubt return.
My nan since being back at home with my mum has spoken so highly of the home and certain staff.
My nan would like a message to be passed to the young pretty girl in dark blue with black hair as she treated my nan like a queen were her words.
Samantha G Friend of Resident at Wellfield 20th January 2020
I moved Mum, who suffers from dementia, from a much larger care home to Glenfield Woodlands. She was very confused and slightly unsettled to begin with but soon settled down due to the caring staff and environment.
The home is small and very comfortable, and I thought this would suit Mum more than a large care home. The staff are very caring and devoted, led by approachable and committed management.
There is a beautiful garden to the rear of the home. The home has a personal touch, is clean and tidy and smells fresh. The residents are kept clean and well-nourished.
Mum had a pressure sore which was never resolved in the previous care home, but since being a resident at Glenfield Woodlands the care and devotion of staff have overcome this problem.
Mum has a lovely bedroom with a bay window, en-suite toilet and wash hand-basin facilities.
Di C Daughter of Resident at Glenfield woodlands 14th January 2020
I stayed for 10 days respite and was well cared for by all the staff who were kind and considerate. The meals were good and well balanced.
BB Respite Patient at Old Rectory 14th January 2020
The home is a very friendly place that seems to be a caring and relaxed environment. All residents are spoken to using their first name and carers are aware of the needs of the residents.
Elaine C Daughter of Resident at The Clough 6th January 2020
Staff are friendly and helpful. My dad is always treated with care, respect and understanding. His room is kept clean and tidy, and he receives as much assistance as he needs with toileting. There is entertainment for people of all needs and abilities, whether it be having a book read to those with sight problems, or going to a concert in the park. The manager runs the home to a high standard and lets me know immediately if Dad has any problems. Dad could not be better looked after, and this gives me peace of mind.
Steve B Son of Resident at The Knights 6th January 2020
My uncle loves it at this home, very caring towards the residents, they have a lot going on to keep them interested. I am kept well informed if he is ill or needs extra help as he has developed dementia. I can relax knowing he is being looked after.
P R Niece of Resident at Heatherside Rest Home 6th January 2020
Mum had been a resident since March 2016. She was very well looked after for her physical and mental needs. Lovely, honest and reliable staff and management. Extremely grateful to them all.
Ann B Daughter of Resident at Gedling Village 29th December 2019
We can't think of a better place for our Mum to be than Wellfield. The staff are all lovely, they go above and beyond what you would expect them to do. The home is beautiful, homely and perfect for our Mum. The food is lovely, Mum has always had a good appetite so that's a plus. It was great to see both Managers getting involved on the shop floor, they are so kind, caring and compassionate. Thank you to all the amazing staff at Wellfield and continue doing what you do.
Mandy J Daughter-in-Law of Resident at Wellfield 29th December 2019
The care that my Mum receives is excellent, always very clean rooms and smells fresh. Meals are always presented well there is always a choice for Mum if she doesn't eat what is on the menu. Feel all the staff give 100% in their care and nothing is ever too much trouble.
Tina P Daughter of Resident at Glenfield Woodlands 29th December 2019
This was a temporary visit for our mum as re-enablement to end up back at home independently. The staff are most welcoming friendly and helpful, can't fault them. Treated mum with the utmost care and dignity. As a family, this was a perfect stop-gap on Mum's journey from hospital to home. Highly recommend.
Jill D Daughter of Resident at Sandford Care Home 18th December 2019
My Brother has been cared for at Gilling Reane since late summer, 2017. Suffering from vascular dementia, he arrived in a very poor physical state and resistant to care. Due to close and compassionate care from the staff, his physical condition has improved markedly although his dementia appears progressive. I felt motivated to leave this review on account of the compassionate friendly care that I witness every time I visit.
Andrew S Brother of Resident at Gilling Reane 18th December 2019
My mum is in The Knights, it's great they have activities, days out etc. She gets extremely well looked after I would recommend The Knights to anyone looking for a care home.
Ann S Daughter of Resident at The Knights 18th December 2019
Since Mum arrived in May 2019 she has settled in really well. Staff are wonderful. Very approachable. Mum has found it hard to mix and socialise due to spending a lot of time on her own previously at home, but they are working on this and in the last few weeks has started eating in the dining room instead of eating her meals in her chair.
T T Daughter of Resident at Brantley Manor 12th December 2019
Right from our first visit, we knew this was the right care home for our mum and gran. The atmosphere is that of a home, rather than the more institutionalised feel we had at many others that we looked around. After a traumatic time recently, we were amazed to find that Mum had settled within a week. All the staff and management are caring and patient. They know and treat each resident with kindness, respect and personalised care. After two weeks, Mum told us, 'for the first time in ages, I feel I don't have a care to worry about'. We couldn't be happier.
D M Daughter of Resident at Heatherside Rest Home 12th December 2019
I cannot speak highly enough of Gedling Village, it is a remarkable place. Whilst my mother spent only a short period of time in their care the love and compassion shown to both her and my father was incredible. Sadly mum passed away in the home, but they were caring, professional and loving to the end. Would I recommend Gedling Village? Most certainly - I couldn't have asked for more.
Joanne R Daughter of Resident at Gedling village 12th December 2019
We have seen a massive improvement in Dad since he came here. His mood and general health have got much better. The staff have all been great. We cannot fault anything.
Tracy M Daughter of Resident at The Old Vicarage 5th December 2019
I can not tell you how happy I am with my friends care that she is receiving in the home. All the staff at Wellfield have embraced her and they encourage her to participate in all activities. It's wonderful seeing photos of her having fun and really enjoying herself. It's hard for me to come over and see her as much but I can now log on and see what she's getting up to. Thank you so much to everyone at Wellfield for giving me peace of mind and making her look and feel so happy. Pearlcare have really turned that place around since April 2019 and I can't thank them all enough.
Pamela H Friend of Resident at Wellfield 5th December 2019
A lovely care home. I looked at many and was despairing of finding one that I felt comfortable leaving Mum in. From the very first visit, I felt relieved and happy that Mum would be in safe and caring hands. All the staff are both professional and caring at all times and have gone the extra mile to help my mum.
G P Daughter of Resident at Spratslade House 20th November 2019
My mother has been at Sandford for 2 years and has received excellent care. She has a variety of problems and reacts well to the staff who are always caring.
We are always contacted very quickly when she has had a fall. She is happy and comments favourably about the food. Due to her poor hearing and eyesight, she finds it difficult to enter into all the activities.
Rene H Daughter of Resident at Standford Care Home 20th November 2019
19 months my mother was a resident. She was nearly always happy and smiling. Breast Cancer was identified by the vigilance of the staff very early. She was extremely ill during the latter part of August 2019 and died 6th September. The compassion, empathy, care and support of the staff not only for my mum but for me was second to none. Such care, such respect. The home, the staff and the management are to be applauded.
S T Daughter of Resident at The Old Rectory 20th November 2019
Hollybank is a lovely home located on the estuary at Arnside with superb views up and down the river and across to the Lakeland Fells.
My father was a resident at Hollybank for 16 months. He was very well cared for by all the staff, especially so after this last Easter when he started a sharp decline which led to his recent passing. During this period the care shown to him and myself by the team has been exemplary; they respected his wishes, provided for his increasing care needs and kept me informed at all stages.
I would unreservedly recommend Hollybank and their team to anyone looking for a care home.
Ralf C Son of Resident at Hollybank 20th November 2019
Amazing staff at Brantley Manor, so friendly and caring, mum loves it here , I recommend Brantley all the time, thank you all for looking after mum so well.
Aileen Wray Daughter of Resident at Brantley Manor 14th November 2019
My brother has been in The Knights care home nearly 4 yrs now & the care he receives is just brilliant. We nearly lost him 2 months ago to sepsis and pneumonia he was hospitalised but came back to the home and has thrived since. Definitely the care he gets really helped him. They video call me and its so good to see and talk to him.
I highly recommend this home Kirsten and all the staff is brill, Kirsten keeps me informed.
Barbara Gaffney Sister of Resident at The Knights 14th November 2019
Wellfield is the perfect place for our mum, the staff are all lovely. They go above and beyond what you would expect them to do. The home is beautifully kept, homely and perfect for our Mum. It's great to see how both Managers get involved on the shop floor, they are so kind, caring and compassionate. Thank you to all the amazing staff at Wellfield - continue doing what you do!
M Jones Daughter-in-Law of Resident 11th November 2019
My dad is a resident at The Knights and he is treated with courtesy and consideration by all the members of staff. I'm particularly pleased with the entertainment and activities that they have to offer, it's wonderful to see all the residents cuddling an alpaca or a Shetland pony and the activities coordinator is an absolute joy. She makes the day to day lives of all the residents so much more interesting.
The manager is very warm, friendly and approachable and is always happy to chat and discuss anything with me. I'm more than happy with the level of care my dad receives at The Knights and I feel very comfortable with him being there.
C Rowlands Daughter of Resident 6th September 2019
The attention to detail and the care that my wife received at Gedling Village was second to none. I cannot thank the staff enough for looking after my wife. Every morning she was like a new pin in her attire. I was amazed at the concern for my well being. You have got an ace team there!
FL Husband of Resident 22nd July 2019
My father has been at Spratslade House for over 12 months and we are more than satisfied with the standard of care given. The best aspect are the staff - they are lovely, caring and understanding. They treat my dad as if he is a member of their own family. I cannot recommend Spratslade enough.
L BRETT Daughter of Resident 19th June 2019
We are very grateful for the friendly and courteous care Mum received which was of the very highest standard. The home was kept spotlessly clean and the food always looked appetizing. Thank you!
Lisa & Norman 20th May 2019
Since mum joined the home, she has been made very welcome. The manager and staff are fantastic, nothing is too much trouble, they have made all our family welcome. Mum has settled down well and cannot praise the care enough. We are truly grateful to have found mum a home such as this where she is so well looked after.
Andrew & Maxine L 12th April 2019
I can't praise the staff enough for their care and help to my mother while she was in the home while she was alive and also the care they gave her during her last days. They were also so kind and supportive to me in the last days of my mum's life.
Jackie Daughter of Resident 12th April 2019
I am in Old Vicarage on a regular basis to visit my grandmother. I always receive a warm and friendly welcome, the staff really care about the home and the residents and this shows. They will always go the extra mile for the residents, I can only say positive things about them!
Catherine S Grand-daughter of Resident 22nd March 2019
Many thanks to everyone at Glenfield for Mum’s excellent care over the last two years, delivered with respect and humour. I particularly appreciated your sensitivity and affection in the final weeks and your support for me. Best wishes, Yvonne
11th March 2019
I would just like to express how wonderful, caring and compassionate all the staff at Beechy Knoll care home have been toward my late father and his family. The care he received from the care home was outstanding and all the staff at Beechy Knoll couldn't do enough for us all. Everything and everyone needs to be praised for the care and attention we received as a family.
Lisa H 16th February 2019
The facilities, care and attention that my mother receives here are outstanding. We are continually informed of mums well-being. The staff are so caring and nothing is too much trouble. All of this gives us peace of mind that mum is being well looked after.
Jeff Son of Resident 9th February 2019
My husband was admitted into full-time care in May 2017. Since his arrival the staff have been so supportive, doing all they can to make him feel at home. They are so patient and kind. I, as his wife, am able to relax knowing he is having the best possible care.
Mary Wife of Resident 19th January 2019