A lovely care home. I looked at many and was despairing of finding one that I felt comfortable leaving Mum in. From the very first visit, I felt relieved and happy that Mum would be in safe and caring hands. All the staff are both professional and caring at all times and have gone the extra mile to help my mum.
G P Daughter of Resident at Spratslade House 20th November 2019
My mother has been at Sandford for 2 years and has received excellent care. She has a variety of problems and reacts well to the staff who are always caring.
We are always contacted very quickly when she has had a fall. She is happy and comments favourably about the food. Due to her poor hearing and eyesight, she finds it difficult to enter into all the activities.
Rene H Daughter of Resident at Standford Care Home 20th November 2019
19 months my mother was a resident. She was nearly always happy and smiling. Breast Cancer was identified by the vigilance of the staff very early. She was extremely ill during the latter part of August 2019 and died 6th September. The compassion, empathy, care and support of the staff not only for my mum but for me was second to none. Such care, such respect. The home, the staff and the management are to be applauded.
S T Daughter of Resident at The Old Rectory 20th November 2019
Hollybank is a lovely home located on the estuary at Arnside with superb views up and down the river and across to the Lakeland Fells.
My father was a resident at Hollybank for 16 months. He was very well cared for by all the staff, especially so after this last Easter when he started a sharp decline which led to his recent passing. During this period the care shown to him and myself by the team has been exemplary; they respected his wishes, provided for his increasing care needs and kept me informed at all stages.
I would unreservedly recommend Hollybank and their team to anyone looking for a care home.
Ralf C Son of Resident at Hollybank 20th November 2019
Amazing staff at Brantley Manor, so friendly and caring, mum loves it here , I recommend Brantley all the time, thank you all for looking after mum so well.
Aileen Wray Daughter of Resident at Brantley Manor 14th November 2019
My brother has been in The Knights care home nearly 4 yrs now & the care he receives is just brilliant. We nearly lost him 2 months ago to sepsis and pneumonia he was hospitalised but came back to the home and has thrived since. Definitely the care he gets really helped him. They video call me and its so good to see and talk to him.
I highly recommend this home Kirsten and all the staff is brill, Kirsten keeps me informed.
Barbara Gaffney Sister of Resident at The Knights 14th November 2019
Wellfield is the perfect place for our mum, the staff are all lovely. They go above and beyond what you would expect them to do. The home is beautifully kept, homely and perfect for our Mum. It's great to see how both Managers get involved on the shop floor, they are so kind, caring and compassionate. Thank you to all the amazing staff at Wellfield - continue doing what you do!
M Jones Daughter-in-Law of Resident 11th November 2019
My dad is a resident at The Knights and he is treated with courtesy and consideration by all the members of staff. I'm particularly pleased with the entertainment and activities that they have to offer, it's wonderful to see all the residents cuddling an alpaca or a Shetland pony and the activities coordinator is an absolute joy. She makes the day to day lives of all the residents so much more interesting.
The manager is very warm, friendly and approachable and is always happy to chat and discuss anything with me. I'm more than happy with the level of care my dad receives at The Knights and I feel very comfortable with him being there.
C Rowlands Daughter of Resident 6th September 2019
The attention to detail and the care that my wife received at Gedling Village was second to none. I cannot thank the staff enough for looking after my wife. Every morning she was like a new pin in her attire. I was amazed at the concern for my well being. You have got an ace team there!
FL Husband of Resident 22nd July 2019
My father has been at Spratslade House for over 12 months and we are more than satisfied with the standard of care given. The best aspect are the staff - they are lovely, caring and understanding. They treat my dad as if he is a member of their own family. I cannot recommend Spratslade enough.
L BRETT Daughter of Resident 19th June 2019
We are very grateful for the friendly and courteous care Mum received which was of the very highest standard. The home was kept spotlessly clean and the food always looked appetizing. Thank you!
Lisa & Norman 20th May 2019
Since mum joined the home, she has been made very welcome. The manager and staff are fantastic, nothing is too much trouble, they have made all our family welcome. Mum has settled down well and cannot praise the care enough. We are truly grateful to have found mum a home such as this where she is so well looked after.
Andrew & Maxine L 12th April 2019
I can't praise the staff enough for their care and help to my mother while she was in the home while she was alive and also the care they gave her during her last days. They were also so kind and supportive to me in the last days of my mum's life.
Jackie Daughter of Resident 12th April 2019
I am in Old Vicarage on a regular basis to visit my grandmother. I always receive a warm and friendly welcome, the staff really care about the home and the residents and this shows. They will always go the extra mile for the residents, I can only say positive things about them!
Catherine S Grand-daughter of Resident 22nd March 2019
Many thanks to everyone at Glenfield for Mum’s excellent care over the last two years, delivered with respect and humour. I particularly appreciated your sensitivity and affection in the final weeks and your support for me. Best wishes, Yvonne
11th March 2019
I would just like to express how wonderful, caring and compassionate all the staff at Beechy Knoll care home have been toward my late father and his family. The care he received from the care home was outstanding and all the staff at Beechy Knoll couldn't do enough for us all. Everything and everyone needs to be praised for the care and attention we received as a family.
Lisa H 16th February 2019
The facilities, care and attention that my mother receives here are outstanding. We are continually informed of mums well-being. The staff are so caring and nothing is too much trouble. All of this gives us peace of mind that mum is being well looked after.
Jeff Son of Resident 9th February 2019
My husband was admitted into full-time care in May 2017. Since his arrival the staff have been so supportive, doing all they can to make him feel at home. They are so patient and kind. I, as his wife, am able to relax knowing he is having the best possible care.
Mary Wife of Resident 19th January 2019