A fews days ago our carer Laura at Spratslade House accompanied our lovely resident Doreen to one of her appointments and later that day, the home received a lovely email they never expected…
Good afternoon, I just wanted to pass on praise for one of your carers (Laura) that attended an appointment with one of your residents today 04/10/21. The care she gave to Doreen was excellent it actually brought a tear to my eye she was just brilliant, so loving and caring to her! If you could pass on my praise to Laura and let her know what a brilliant job she doing! – Claire, the receptionist
Spratslade House shared the lovely letter of praise over on their Facebook page and when residents loved ones followed suit with more lovely words for the homes carers, Laura thanked everyone (including Claire) for their lovely messages and said ‘we do try our best to make your loved ones feel at home 🏡 “.
Our carers across all our homes absolutely love hearing your wonderful feedback! If you have a loved one at any of our homes – make someones day by leaving them a lovely review on the homes Facebook page or carehome.co.uk profile ❤️